2021 COVID-19 Updates
The City of New Orleans has implemented new rules and regulations for sports and entertainment venues, indoor facilities and large social gatherings. These rules allow for full capacity on game day. We must comply with those regulations to safely return to full capacity for the first time in more than a year and a half. Working together, we can continue to maintain our Dome Field Advantage and keep our community safe.
Vaccination and Testing
As required by the City of New Orleans, all guests ages 12 and above must provide evidence of 1) having received at least one dose of a COVID-19 vaccine that has received full approval or emergency use authorization from the U.S. Food and Drug Administration or the World Health Organization or 2) evidence of a negative COVID-19 PCR test taken no more than 72 hours prior to entering the stadium.
Prior to entry, fans may present their verified digital proof of vaccination (LA Wallet or other official government sanctioned app) or an original, digital photograph or photocopy (both sides) of their CDC vaccination card. They may also present an official vaccination record issued by another state, foreign nation or the WHO. In lieu of vaccination verification, fans may also present a negative PCR test result that has been taken within the last 72 hours.
FREE vaccines are readily available at health centers and pharmacies in every community. You can visit www.Ochsner.org/vaccineinfo for a list of Ochsner locations that offer the vaccine.
Accessible Drop-Off/Pick-Up Area
There is an accessible and convenient drop-off/pick-up area located on the north side of Caesars Superdome on Poydras Street and the Taxi Cab Lane, providing direct access to Gate A Ground, our dedicated ADA entrance.
To protect accounts, any change of address must be submitted to the New Orleans Saints Ticket Office in writing and signed by the holder of the season ticket account. Any change of address on business accounts must be submitted on company stationery and signed by the appropriate company official. Please include the account number and daytime telephone number.
Address for Caesars Superdome
1500 Sugar Bowl Drive
New Orleans, LA 70112
Address Ochsner Sports Performance Center
New Orleans Saints
5800 Airline Drive
Metairie, LA 70003
Fans 21 years of age and older may only purchase two (2) alcoholic beverages per person per transaction. Serving sizes may not exceed 25 ounces for beer, 6 ounces for wine, and 2 ounces for distilled spirits. All alcohol sales will be discontinued at the end of the third quarter.
Animals are prohibited in the Caesars Superdome, except for service animals assisting ADA patrons. All service animals outlined by the Americans with Disabilities Act (ADA) are allowed access to the Caesars Superdome. A link for the approved service animals can be found here.
Auxiliary hearing devices (phonic ear) receiving a direct FM audio feed from the P.A. system are available to hearing-impaired patrons. These devices are available through the Guest Relations Center located Gate B Plaza Level. A valid driver's license or state I.D. is required to check out the device. Please contact the event coordinator for assistance.