ADA Accessible Seating and Tickets Information | New Orleans Saints Stadium Information

Guests with Disabilities Information

The Caesars Superdome provides accommodations for persons with disabilities. For more information, please visit our Guests with Disabilities page or contact the Saints Box Office at 504-731-1700. Please note that accessible seating accommodations are available on a first-come, first-serve basis.

Accessible Drop-Off/Pick-Up Area

The Caesars Superdome has a designated drop-off area located at the Sugar Bowl Drive (inner street parallel to Poydras Street) entrance (Gate A, north side of the stadium). Individuals must possess a disabled parking placard or license plate to access this area. Please be aware it may be difficult to drop-off and/or pick-up patrons due to heavy traffic and congestion.

ADA Ticket Exchanges

The Saints and the Caesars Superdome strive to make all games inclusive for all patrons. To accommodate those patrons in wheelchairs or limited mobility patrons without the specific ticket for such seats, their ticket, along with a companion ticket, may be exchanged for the proper seating area.

• Season Ticket Holders: Should a season ticket holder require accessible seating for a particular game, accommodations may be made prior to that game subject to availability. The season ticket holder of record must contact the Saints ticket office to arrange for relocation to a wheelchair and companion seating area or location. If seating is available for an exchange, a comparable seating location will be offered. If no comparable seating remains, the season ticket holder may be offered an upgraded seat location; however, the season ticket holder will be responsible for paying the difference for the upgrade should they choose to make the exchange.
• Day of Game Ticket Exchanges: Should a patron need to exchange their seating for wheelchair and companion seating on the day of the game they are attending, they may do so, subject to availability, at the Saints ticket box office at Gate A Ground. Please be advised such exchanges and relocations are subject to wheelchair and companion seat availability and are accommodated on a first come, first served basis. If seating is available for an exchange, a comparable seating location will be offered. If no comparable seating remains, patron may be offered an upgraded seat location, however, the patron will be responsible for paying the difference for the upgrade should they choose to make the exchange.
• Single Game Accessible Seating: Patrons who require wheelchair and companion seating and plan to acquire Caesars Superdome tickets for Saints games via secondary markets (e.g., SeatGeek, Ticket Exchange) should confirm the seating they are planning on acquiring is located in a wheelchair and companion seating section before acquiring/purchasing. Patrons may contact the Saints ticket office at 504-731-1700 or at tickets@saints.nfl.com to confirm if any seats they plan to acquire are actually located in a wheelchair and companion section before acquiring.
• For more information, please contact the New Orleans Saints Ticket Office at (504) 731-1700 or at tickets@saints.nfl.com.

Animals/Service Animals

Animals are prohibited in the Caesars Superdome, except for service animals assisting ADA patrons. All service animals outlined by the Americans with Disabilities Act (ADA) are allowed access to the Caesars Superdome. A link for the approved service animals can be found here.

Audio Amplification

Auxiliary hearing devices (phonic ear) receiving a direct FM audio feed from the P.A. system are available to hearing-impaired patrons. These devices are available through the Guest Relations Center located Gate F Plaza Level. A valid driver's license or state I.D. is required to check out the device. Please contact the event coordinator for assistance.

Companion Seating

Due to limited availability, one companion in an adjacent seat may accompany each persons with disabilities. In some sections, the companion seat may be a folding chair to accommodate that particular location. For more information on companion seating, please visit our Guests with Disabilities page.

Restrooms

The Caesars Superdome has women's restrooms and men's restrooms conveniently located throughout the stadium. Facilities for persons with disabilities are provided at all restrooms.

There are 11 unisex restrooms located throughout the stadium:

Loge Level:

• Gate A Connector Near Section 201
• Gate E Connector Near Section 243

Lower Suite Level:

• Across from Suite 318
• Across from Suite 322
• Across from Suite 362
• Across from Suite 374

Upper Suite Level:

• Across from Suite 409
• Across from Suite 424
• Across from Suite 434
• Across from Suite 441
• Across from Suite 456

Please click here to view the locations of restrooms by level.

Visually Impaired and Hearing Impaired Seating

Seats are made available for hearing and visually impaired patrons in close proximity to the playing area. These seats are held from the general public sales allotment. Patrons requesting an interpreter must do so 30 days prior to the event and are subject to the approval of the team. For any questions, please contact the Caesars Superdome ADA Facilitator at (504) 587- 3990.

Wheelchairs

The Caesars Superdome has a limited supply of wheelchairs available on a first-come, first-served basis. A government issued identification is required to check out a wheelchair. Wheelchairs may be checked out at the Guest Relations Center located at Gate F Plaza Level.

The Caesars Superdome does provide escort personnel for patrons using wheelchairs inside the stadium. Electronic wheelchair recharging is available for units with duplex outlet plugs.

The ADA Facilitator can be contacted at (504) 587-3842 or ada@asmneworleans.com.