The Caesars Superdome is home to the New Orleans Saints, one of the most exciting NFL teams in the nation. This A-Z guide was developed to provide you with the information you need to have a safe and enjoyable game day experience. If you don't find what you're looking for in this guide, you may visit Guest Services booths around the stadium or you can contact a Saints ticket representative at (504) 731-1700.
Accessible Drop-Off/Pick-Up Area
There is an accessible and convenient drop-off/pick-up area located on the north side of Caesars Superdome on Poydras Street and the Taxi Cab Lane, providing direct access to Gate A Ground, our dedicated ADA entrance.
Address Change
To protect accounts, any change of address must be submitted to the New Orleans Saints Ticket Office in writing and signed by the holder of the season ticket account. Any change of address on business accounts must be submitted on company stationery and signed by the appropriate company official. Please include the account number and daytime telephone number.
Address for Caesars Superdome
Caesars Superdome
1500 Sugar Bowl Drive
New Orleans, LA 70112
Address Ochsner Sports Performance Center
New Orleans Saints
5800 Airline Drive
Metairie, LA 70003
504-733-0255
Alcoholic Beverages
Fans 21 years of age and older may only purchase two (2) alcoholic beverages per person per transaction. Serving sizes may not exceed 25 ounces for beer, 6 ounces for wine, and 2 ounces for distilled spirits. All alcohol sales will be discontinued at the end of the third quarter.
Animals/Service Animals
Animals are prohibited in the Caesars Superdome, except for service animals assisting ADA patrons. All service animals outlined by the Americans with Disabilities Act (ADA) are allowed access to the Caesars Superdome. A link for the approved service animals can be found here.
Audio Amplification
Auxiliary hearing devices (phonic ear) receiving a direct FM audio feed from the P.A. system are available to hearing-impaired patrons. These devices are available through the Guest Relations Center located Gate F Plaza Level. A valid driver's license or state I.D. is required to check out the device. Please contact the event coordinator for assistance.
