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Accessible Drop-Off/Pick-Up Area

There is an accessible and convenient drop-off/pick-up area located on the north side of the Mercedes-Benz Superdome on Poydras Street and the Taxi Cab Lane, providing direct access to Gate A Ground, our dedicated ADA entrance.

Address Change

To protect accounts, any change of address must be submitted to the New Orleans Saints Ticket Office in writing and signed by the holder of the season ticket account. Any change of address on business accounts must be submitted on company stationery and signed by the appropriate company official. Please include the account number and daytime telephone number.

Address for Mercedes-Benz Superdome

Mercedes-Benz Superdome

1500 Sugar Bowl Drive

New Orleans, LA 70112

Address Ochsner Sports Performance Center

New Orleans Saints

5800 Airline Drive

Metairie, LA 70003


Alcoholic Beverages

Fans 21 years of age and older may only purchase two (2) alcoholic beverages per person per transaction. Serving sizes may not exceed 20 ounces for beer, 6 ounces for wine, and 1.5 ounces for distilled spirits. All alcohol sales will be discontinued at the end of the third quarter.

Animals/Service Animals

Animals are prohibited in the Mercedes-Benz Superdome, except for service animals assisting ADA patrons. All service animals outlined by the Americans with Disabilities Act (ADA) are allowed access to the Mercedes-Benz Superdome. A link for the approved service animals can be found here.

Audio Amplification

Auxiliary hearing devices (phonic ear) receiving a direct FM audio feed from the P.A. system are available to hearing-impaired patrons. These devices are available through the Guest Relations Center located Gate B Plaza Level. A valid driver's license or state I.D. is required to check out the device. Please contact the event coordinator for assistance.

Automated Teller Machines (ATM)

Hancock Whitney ATMs are located throughout the Mercedes-Benz Superdome at the following locations:

Plaza Level:

  • Gate C
  • Gate G

Loge Level:

  • Gate A
  • Gate E

Terrace Level:

  • Gate C
  • Gate G